In order to meet the needs of business customers and those wishing to receive personalised treatment, Sacbo is offering a package of services called “BGY TOP” for departing and arriving passengers.
For those who want an exclusive airport experience, BGY TOP provides a luggage porter service, a welcome service from a dedicated hostess in the Landside VIP Lounge and a check-in procedure assistance service which is also extended to travel companions. Furthermore, it provides transit through the Fast Track lane for express access to airport security with a hostess on hand right up to the moment of boarding, boarding with a dedicated minibus, and the possibility to request an exclusive “personal shopping” service in order to be accompanied around the airport shops.
For arriving passengers there is a luggage porter service, disembarkation with a dedicated minibus, a welcome service with hostess, and the possibility to access the Landside VIP Lounge.
Admission to VIP lounges is allowed during opening hours* as indicated below:
Landside VIP Lounge: 04:30-20:00
The rates for these services are as follows:
Departures: first passenger €135; additional passengers €95. Children €65. Infants go free.
Arrivals: same rates as departures.
20% discount for those who book the services for both departure and arrival simultaneously.
The rates exclude VAT (if applicable).
Cancellation and reimbursement: in the event that the BGY TOP service is no longer required, it is possible to request a reimbursement within, and not beyond, 48 hours before the intended use date of the service. The refund shall be paid upon application of the relative €30.00 administrative fee. Refunds will not be given in the event of cancellation requests submitted less than 48 hours before the intended use date of BGY TOP.
*The extension of the VIP Lounge opening hours is available upon written request to Sacbo and is subject to an additional fee.