In order to meet the needs of business customers and those wishing to receive personalised treatment, Sacbo is offering a package of services called “BGY TOP” for departing and arriving passengers.
For those who want an exclusive airport experience, BGY TOP provides a luggage porter service, a welcome service from a dedicated hostess in the Landside VIP Lounge and a check-in procedure assistance service which is also extended to travel companions. Furthermore, it provides transit through the Fast Track lane for express access to airport security, access to the Airside VIP Lounge with a hostess on hand right up to the moment of boarding, boarding with a dedicated minibus, and the possibility to request an exclusive “personal shopping” service in order to be accompanied around the airport shops.
For arriving passengers there is a luggage porter service, disembarkation with a dedicated minibus, a welcome service with hostess, and the possibility to access the Landside VIP Lounge.
Admission to both VIP lounges is allowed during opening hours* as indicated below:
Landside VIP Lounge: 04:30-20:00
Airside VIP Lounge: 05: 00-22:00
The rates for these services are as follows:
Departures: first passenger €135; additional passengers €95. Children €65. Infants go free.
Arrivals: same rates as departures.
20% discount for those who book the services for both departure and arrival simultaneously.
The rates exclude VAT (if applicable).
Cancellation and reimbursement: in the event that the BGY TOP service is no longer required, it is possible to request a reimbursement within, and not beyond, 48 hours before the intended use date of the service. The refund shall be paid upon application of the relative €30.00 administrative fee. Refunds will not be given in the event of cancellation requests submitted less than 48 hours before the intended use date of BGY TOP.
*The extension of the VIP Lounges’ opening hours is available upon written request to Sacbo and is subject to an additional fee.